By using and purchasing from the GoldVex website, you agree to be bound by the following terms and conditions. These terms govern all orders, purchases, and other interactions you have with our site. We reserve the right to update, change, or replace any part of these terms at our discretion and without prior notice. Your continued use of the website following any changes signifies your acceptance of those changes.

Product information and accuracy: While we strive for complete accuracy in the descriptions, imagery, and pricing of all products, we do not guarantee that all information is free of errors. Due to variations in display settings, the colors of products may appear different on your screen than they do in person. Handcrafted items may have slight variations. We reserve the right to correct any errors and to update product information at any time.

Orders, payment, and billing: We accept all major credit cards and other payment methods as indicated at checkout. By providing your payment information, you represent that you are the authorized user of the payment method. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available, inaccuracies in product information or pricing, or issues with payment verification.

Shipping and delivery: We ship to all addresses, including the United States and Canada. Delivery times are estimates and not guaranteed. Once an order has been transferred to the shipping carrier, the risk of loss and title for the product passes to you. For more information, please refer to our full shipping policy.

Returns and exchanges: We accept returns and exchanges on unworn, unwashed, and undamaged items within 30 days of delivery. Items marked as "final sale," such as earrings and personalized jewelry, are not eligible for returns or exchanges. To initiate a return, please visit our website for instructions. All returned items must have original tags attached and be in their original packaging.

Intellectual property: All content on this website, including but not limited to logos, images, product descriptions, and text, is the exclusive intellectual property of GoldVex and is protected by copyright laws. You may not use, reproduce, or distribute any content without our express written permission.

Limitation of liability: GoldVex and its affiliates will not be liable for any damages, including but not limited to direct, indirect, incidental, punitive, and consequential damages, arising from the use of this site or from any products purchased from the site. This is a crucial legal protection for our business.

Governing law: These terms are governed by and construed in accordance with the laws of Texas, United States, and any disputes will be resolved in the appropriate courts of that jurisdiction.

Privacy policy: We are committed to protecting your privacy. Our separate Privacy Policy explains how we collect, use, and protect your personal information. By agreeing to these terms, you also agree to the terms of our Privacy Policy, which is available via a link in our website footer.